Shipping & Returns Policy
*Exchange & Return Policy*
We will gladly accept any unused, unwashed and undamaged merchandise with original packing and tags of your purchase for an exchange or a return.
For Online Purchase:
Customers can exchange an article within 14 days, provided they present the original invoices.
Customer can exchange an article from physical store within 14 days of return period. Original invoice must be shown for exchange of article
Socks are not applicable for return due to hygiene reasons.
50% and above articles are not applicable for return/exchange.
Alteration of apparels are not applicable for return/exchange.
Merchandise must be exchanged or returned with the original invoice.
For orders Rs 25000 or exceeding, prepayment is required.
The articles purchased during sale are not eligible for refund.
For In-Store Purchase:
Customers can exchange an article within 14 days, provided they present the original invoices
Any articles that is 50% or more discounted is not eligible for exchange or return.
Original receipt must be shown for exchange of article.
International Orders Return
Unfortunately we do not accept return for orders shipped internationally but items that have been wrongfully delivered in terms of size or colour will be refunded for the items amount or the customer can apply for free shipping for the next order. There will be no refund on shipping charges.
You need to return the merchandise via courier to our address
XRagnar 2nd Floor Bint-e-Zaman Plaza main murree road Rawalpindi
+92 346 3346009